Policies

SHIPPING

Groovy Yard Sign Supply will process each order within 1-5 days of initial ordering date. After being processed, the order will then ship and be delivered within 2-5 days weather permitting.
Typically orders will be received by the customer within 3-5 days of the order date, but could take up to 10 days.

RETURN/REFUND POLICY

Groovy Yard Sign Supply warrants that the products and/or services will be free from defects in material and workmanship and will conform to any specification agreed to by Groovy Yard Sign Supply, in writing. This warranty shall extend for the notification and return period specified below, and shall apply only to the original Customer and only to those products which upon Groovy Yard Sign Supply's examination disclose to its satisfaction that the products and/or services in question were in fact defective. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OF USE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON Groovy Yard Sign Supply's PART. THIS WARRANTY SHALL NOT APPLY TO ANY PRODUCT WHICH HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE or MISUSE, OR THAT HAS BEEN INSTALLED. Since all orders are unique to the Customer, All Sales Are Final. If we verify that we made an error, we will re-print the order or offer a credit off future purchase, as our sole and exclusive obligation related thereto, and as the Customer’s exclusive remedy. Customer must notify Groovy Yard Sign Supply by email within 3 business days of Customer’s receipt of the ordered products if there are any defects discovered in the ordered product or the claim will be denied. In order to properly identify any issues with the product, Groovy Yard Sign Supply reserves the right to request photos or return of the product for verification. If your package arrives damaged, we suggest first reporting the package as damaged with the delivering driver. Make sure to take photos of the damage to the package as well as the damage to its contents/product. If we are not given proper documentation to file a claim (photos of the product AND package), the claim and reorder will be the Customer’s responsibility and we cannot guarantee that you will be reimbursed for your reprint. This is for the sake of honesty and quality control. Groovy Yard Sign Supply will not assume that a product is printed incorrectly based solely on a Customer’s word.